Select the link of the version appropriate for the mobile device on which you would like to install the app on the Legacy Bank Mobile page.

• Deposit checks right from your phone
• Transfer money between your Legacy Bank accounts
• Set up customized alerts for everything from specific deposit amounts made to specific debit transactions
• View your statements

We are sorry for the trouble, but for now, you must use separate login information for the mobile app and online banking.

1. Make sure Face ID, Touch ID, or Fingerprint Authentication is enabled in your device's settings app.
2. Then, go to the Settings screen in the Legacy Bank Mobile app, and enable these two items:
• Remember Username
• Enable Face ID, Touch ID, or Fingerprint Authentication

You can call us at 1-800-687-9688 to reset your username and/or password.

You can call us at 1-800-687-9688 to unlock your account.

Double-check to make sure the account isn't minimized or collapsed. You should see a + symbol if it is collapsed. If you still cannot find your account on the app, send us a message or give us a call, and we can add your account in a few minutes.

1. Select Notifications from the main menu.
2. Select the type of notification from the list.
3. Select the account(s) for the notification.
4. Enable Text Alerts or Push Notifications.
5. Enter any additional information required.
6. Select Add.

Sign the check with the following:
"For Mobile Deposit Only"
"Account #" + (Your Account Number)
(Your Signature)

You will receive an email notification upon receipt.

You will need to securely store the original paper check for 60 days.

When your check deposit is processed and successfully posted, the transaction will display in your online account activity. Also, if you have enabled deposit notifications for the account, you will receive a notification.

• Turn your camera flash off and make sure you don't have any shadows on the check.
• Use a solid color background that contrasts with the check color.
• Marble tabletops or wood grain tabletops have been known to cause problems.
• If you have a light-colored check, use a dark background.
• Hold the camera parallel to the item, and match the check inside the guidelines on your screen.
• The check should lay as flat as possible with no folds.
• You may place a dot in each corner of the check about the size of an eraser.
• Make sure to correctly endorse checks for mobile deposit

There is no need to resubmit. If you entered the wrong amount for the deposit, we will correct it. This may result in a longer review and processing time.

There are currently no limits as to how much you can deposit using the mobile app. Depending on the amount and the check itself, it may be subject to an extended hold.

No. You can only make a remote check deposit with your mobile device using the Legacy Bank Mobile app.

Sadly, it does take a little longer to process paper checks.

• Checks deposited via mobile deposit after 3:00pm Monday through Thursday won't be posted to your account until mid-morning the next day.
• Checks deposited via mobile deposit after 3:00pm on Friday won't normally get reviewed until Monday morning, since the bank check clearing system shuts down over the weekend. The clearing system is also closed on federal holidays.
• You might check to see if your paycheck or recurring payments can be direct deposited into your account. This will give you quicker access to your funds, sometimes two to three days sooner.
• The first time you deposit from a source, it will be subject to more careful scrutiny and will take a little longer to show in your account balance.

You can transfer the funds using the mobile app. You may have to wait to do the transfer until all deposited funds are available.

No. Do not re-deposit a returned check using the mobile app. We can assist you at one of our Legacy locations.